Working Paper Series

Working Paper Series


The working paper series comprises work in progress research projects by the colleagues of the School of Hospitality and Service Management. It aims to cultivate a research culture and welcomes multi-disciplinary research projects within the in the fields of hospitality, tourism, events and culinary.



Constructing a methodological approach to examine the determinants affecting purchase intention through perceived risk in the hotel context
Volume 4, No 1

Evelyn Loh Geok Yan



The Importance and Influence of Halal Food Availability in Destination Selection for Muslims travelling to Non-Muslim Countries
Volume 3, No 6

Nur Fadillah Saidin

The Importance of Consumer Behaviors towards the Design of Menu
Volume 3, No 5

Nurhafizatul Akma Hamzah

A Review of the Malaysian Muslim Tourists as an Emerging Market for Taiwan’s Muslim-Friendly Tourism 
Volume 3, No 4

Farah Atiqah Mohamad Noor

A Phenomenological Study of Hospitality Internship Students Perspective and Experience during COVID-19 Pandemic 
Volume 3, No 3

Karen Lui Koon Ling, Lum Merry

A Conceptual Model of Online Purchase: Antecedents of Customer Satisfaction 
Volume 3, No 2

Maggie Leong Mei Kei

Typologising Popular Culture-based Muslim Tourists by Activities in Korea: From a Qualitative Approach
Volume 3, No 1

Teh Pek Yen



The perceptions of Malaysian students on their internship 
Volume 2, No 3

Daisy Gayathri Kanagasapapathy

Noteworthy Factors on Employee Job Satisfaction: Case Study of Selected Restaurants in Bandar Sunway Malaysia 
Volume 2, No 2

Kamelia Chaichi, Maggie Leong Mei Kei

Transiting Business Travellers to Leisure Tourists: Exploiting the Meeting, Incentive, Conference and Exhibition (MICE) Visit 
Volume 2, No 1

Anisha Chai Mee Fong, Tan Ai Ling, Vijaya Malar Arumugam



The Case of Korean TV Products Influencing Muslim Tourists 
Volume 1, No 4

Teh Pek Yen

Career Barriers of Female Chefs: An Evaluation of Career Barriers Faced by Female Chefs in the Kitchen Management 
Volume 1, No 3

Nur Amirah Haji Mazlan

Low Hotel Rating, Who to Blame? Management Perspectives 
Volume 1, No 2

Daniel Chong Ka Leong

Heritage Tourism: An Experiential Visitor Perspective 
Volume 1, No 1

Daisy Gayathri Kanagasapapathy