Prior to joining the education industry in 2009, Dr Mageswari’s work experience involved mainly corporate marketing for events and MICE (meetings, incentives, conferencing, exhibitions). She completed her undergraduate as well as postgraduate degrees at Universiti Sains Malaysia. Her bachelor’s degree was in communication, where she majored in persuasive communication and minored in management, whereas her master’s degree was in tourism development. Her PhD dissertation was titled The Effects of Environmental Quality on Revisit Intention among European Tourists to Malaysia. During her time at Universiti Sains Malaysia, she was involved as a consultant for several tourism projects as well.