Professor Marcus L. Stephenson

Prof. Marcus Stephenson

Professor Marcus L. Stephenson

  • Dean and Professor​ of Tourism and Hospitality Management
Google Scholar ORCID Scopus ResearchGate
SDGs Focus
Reduced Inequalities
Sustainable Cities and Communities

Biography

Marcus L. Stephenson is Professor of Tourism and Hospitality Management and Dean of the School of Hospitality at Service Management at Sunway University (Malaysia). Prior to this appointment, he was Professor and Head of the School of Tourism and Hospitality Management at The University of the South Pacific (Fiji). Professor Stephenson has published extensively on the sociology of tourism, and specialises in tourism and hospitality studies, specifically relating to culture, race, ethnicity, and religion. He possesses significant teaching and research experience in the Caribbean, East Africa, Middle East, Malaysia, Pacific Island states and the United Kingdom.

Academic & Professional Qualifications

  • AdvDip in Professional Development in Education: ‘Teaching and Learning in Higher Education’ (Accreditation as a Teacher in Higher Education — Staff and Educational Development Association), University of North London, UK (1999)
  • PhD in Social Tourism, Manchester Metropolitan University, UK (1998)
  • MA in Sociology and Anthropology of Tourism and Travel, Surrey University, UK (1990)
  • BSc (Hons) Sociology and Social Administration, Surrey University, UK (1989)

Research Interests

  • Cultural encounters and constraints within the hospitality environment
  • Food and culinary studies
  • Sustainable tourism and the sociocultural environment
  • Sustainable tourism and citizenship
  • Sustainable tourism and the physical environment
  • Tourism and small states
  • Heritage industry

Notable Publications

For a complete list of publications, please go to: Google Scholar

Published Books

  1. Stephenson, M. L. (2023). Routledge Handbook on Tourism and Small Island States in the Pacific. New York, NY: Routledge.
  2. Stephenson, M. L. & Al-Hamarneh, A. (2017). International Tourism Development and the Gulf Cooperation Council States: Challenges and Opportunities. New York, NY: Routledge.
  3. Bianchi, R. & Stephenson, M. L. (2014). Tourism and Citizenship: Rights, Freedoms and Responsibilities in the Global Order. New York, NY: Routledge.
  4. Steiner, C., Richter, T., Dorry, S., Neisen, V., Stephenson, M. L., Lemma, A. F., & Mitchell, J. G. B. (2013). Economic Crisis, International Tourism Decline and its Impact on the Poor. Madrid, Spain:  Madrid, Spain/Geneva, Switzerland: UNWTO/ILO.
     

Journal Articles

  1. Chaichi, K., Stephenson, M. L., Fouad Salem, S., & Leong, M. K. (2023). A sequential mixed method study of employee job satisfaction in upscale restaurants, Malaysia. Journal of Quality Assurance in Hospitality & Tourism, 1-32.
  2. Shah, C., Trupp, A., & Stephenson, M. L. (2023). Conceptualising local perceptions of research‐related tourism in an indigenous village in Fiji. International Journal of Tourism Research, 25, 416-428.
  3. Trupp, A., Pratt, S., Stephenson, M. L., Matatolu, I., & Gibson, D. (2022). Representing and evaluating the travel motivations of Pacific islanders, International Journal of Tourism Research, 24(2), 1-14.
  4. Shah, C., Trupp, A., & Stephenson, M. L. (2022). Deciphering tourism and the acquisition of knowledge: Advancing a new typology of ‘Research-related Tourism (RrT)’. Journal of Hospitality and Tourism Management, 50, 21-30.
  5. Loh, E. G. Y. & Stephenson, M. L. (2021). Deciphering Tourist Shoppers’ U-commerce Readiness: Current Challenges and Post-pandemic Concerns. Journal of Management Research, 21(1), 3-17.
  6. Loh, E. G. Y., Stephenson, M. L., & Nezakati, H. (2021). Constructing a methodological approach to examine the determinants affecting purchase intention through perceived risk in the hotel context. Journal of Marketing Management and Consumer Behavior, 3(2).
  7. Chong, K. L. & Stephenson, M. L. (2020). Deciphering food hawkerpreneurship: Challenges and success factors in franchising street food businesses in Malaysia. Tourism and Hospitality Research, 1-17.
  8. Bianchi, R. V., Stephenson, M. L., & Hannam, K. (2020). The contradictory politics of the right to travel: mobilities, borders & tourism. Mobilities, 15(2), 290-306. Chong, K. L., & Stephenson, M. L. (2020). Deciphering food hawkerpreneurship: Challenges and success factors in franchising street food businesses in Malaysia. Tourism and Hospitality Research, 20(4), 493-509.
  9. Stephenson, M. L., & Dobson, G. J. (2020). Deciphering the development of smart and sustainable tourism cities in Southeast Asia: A call for research. ASEAS-Austrian Journal of South-East Asian Studies, 13(1), 143-153.
  10. Bianchi, R. V. and Stephenson, M. L. (2019). Tourism, border politics and the fault lines of mobility. In Paasi, A., E. Prokkola, J. Saarinen & K. Zimmerbauer (Eds.). Borderless Worlds - For whom? Ethics, moralities and mobilities, 123-138. London / New York: Routledge.
  11. Stephenson, M. L. and Ali, N. (2018). Deciphering ‘Arab hospitality’: Identifying key characteristics and concerns. In Timothy, D. J. (Ed.). Handbook on Tourism in the Middle East and North Africa, 71-82. London: Routledge.
  12. Stephenson, M. L., & Vyas, A. (2017). The environmental impact of tourism development in Dubai: Moving towards a sustainable and environmental citizenship agenda. In M. L. Stephenson & A. Al-Hamarneh (Eds.), International tourism development and the Gulf Cooperation Council states: Challenges and opportunities (pp. 204–221). London: Routledge.
  13. Batzner A. N., & Stephenson, M. L. (2017). Towards a GCC ground transport network — Fostering tourism and regional integration. In M. L. Stephenson & A. Al-Hamarneh (Eds.), International tourism development and the Gulf Cooperation Council states: Challenges and opportunities (pp. 76-91). London: Routledge.
  14. Ekiz, E. H., Oter, Z., & Stephenson, M. L. (2017). Tourism development in Saudi Arabia — Assessing the challenges. In M. L. Stephenson & A. Al-Hamarneh (Eds.), International tourism development and the Gulf Cooperation Council states: Challenges and opportunities (pp. 124-139). London: Routledge.
  15. Stephenson, M. L. (2017). Introduction: Deciphering international tourism development in the GCC region. In M. L. Stephenson & A. Al-Hamarneh (Eds.), International tourism development and the Gulf Cooperation Council states: Challenges and opportunities (pp. 1-25). London: Routledge.
  16. Stephenson, M. L., & Al-Hamarneh, A. (Eds.). (2017). International tourism development and the Gulf Cooperation Council states: Challenges and opportunities. London: Routledge.
  17. Bianchi, R. V., & Stephenson, M. L. (2014). Tourism and citizenship: Rights, freedoms and responsibilities in the global order. London: Routledge.
  18. Stephenson, M. L. (2014). Deciphering ‘Islamic hospitality’: Developments, challenges and opportunities. Tourism Management, 40, 155-164.
  19. Stephenson, M. L. (2014). Tourism, development and destination Dubai: Cultural dilemmas and future challenges. Current Issues in Tourism, 17(8), 723-738.
  20. Bianchi, R. V., & Stephenson, M. L. (2013). Deciphering tourism and citizenship in a globalised world. Tourism Management, 39, 10-20.
  21. Karnik, A., & Stephenson, M. L. (Eds.). (2011). Emerging research paradigms in business and social sciences. Conference Proceedings. United Arab Emirates: Middlesex University Dubai.
  22. Stephenson, M. L., & Ali-Knight, J. (2010). Dubai's tourism industry and its societal impact: Social implications and sustainable challenges, the 'Middle East and North Africa special issue'. Journal of Tourism and Cultural Change, 8(4), 278-292.
  23. Stephenson, M. L., & Ali, N. (2010). Tourism, travel and Islamophobia: Post 9/11 journeys of Muslims in non-Muslim states. In N. Scott & J. Jafari (Eds.), Tourism in the Muslim world (pp. 235– 251). Bingley, England: Emerald Group Publishing Limited.
  24. Stephenson, M. L., Russell, K. A., & Edgar, D. (2010). Islamic hospitality in the UAE: Indigenization of products and human capital. Journal of Islamic Marketing, 1(1), 9-24.
  25. Barron, P., Ali-Knight, J., & Stephenson, M. L. (2009). Preferred Learning styles: the case of students at a satellite campus in the Middle East’. International Journal of Excellence in Tourism, Hospitality and Catering, 1(2), 1-41.
  26. Luck, D., & Stephenson, M. L. (2009). An evaluation of the significant elements of customer relationship management within the hotel industry. Tourism Today, 9, 7-26.
  27. Stephenson, M. L., & Bianchi, R. V. (2007). ‘Journeying into the lives of others’: A critical analysis of ethnography, tourism and tourists’. International Journal of Excellence in Tourism, Hospitality and Catering, 1(1), 1-41.
  28. Park, H. Y., & Stephenson, M. L. (2007). A critical analysis of the symbolic significance of heritage tourism. International Journal of Excellence in Tourism, Hospitality and Catering, 1(2), 1-41.
  29. Stephenson, M. L. (2007). The socio-political implications of rural racism and tourism experiences. In J. Tribe & D. Airey (Eds.), New directions, critical challenges and fresh applications in tourism research (pp. 171–184). UK: Elsevier.
  30. Stephenson, M. L. (2006). Travel and the 'freedom of movement': Racialised encounters and experiences amongst ethnic minority tourists in the EU. Journal of Mobilities, 1(2), 285-306.
  31. Stephenson, M. L., & Hughes, H. L. (2005). Racialised boundaries in travel and tourism: A case study of the UK Black Caribbean community. Leisure Studies, 24(2), 137-160.
  32. Stephenson, M. L. (2004). Tourism, racism and the UK Afro-Caribbean diaspora. In T. Coles & D. Timothy (Eds.), Tourism, diasporas and space (pp.62–77). London: Routledge.
  33. Stephenson, M. L. (2002). Travelling to the ancestral homeland: The aspirations and experiences of a UK Caribbean community. Current Issues in Tourism, 5(5), 378-425.
  34. Stephenson, M. L., & Hughes, H. L. (1995). Holidays and the UK Afro-Caribbean community. Tourism Management, 16(6), 429-435.

 

Conference Papers

  1. Trupp, A., Shah, C., & Stephenson, M. L. (2021) Examining host-tourist relationships in research-related tourism. In CAUTHE 2021 Conference online: Transformations in uncertain times: Future perfect in tourism, hospitality and events. Proceedings of the 31st Annual CAUTHE Conference, 340-345.