Media Publications 2019 Articles by the Centre that have been published in various Media in 2019. Image Bridging the gap between the industry and private universities through research Image An insight into Sungai Lima - a living treasure Image Corporate Malaysia, time to rise up for tourism Image The cost of service recovery Image The cost of toxic co-worker Image Sustainability in services: Are we ready for it? Image University-industry collaboration in hospitality education: the Sunway experience Image The role of hospitality and tourism in industrial transformations Image Worst excuses for service failure - the case of the hospitality industry Image Turning fishing villages into tourism destinations Image What if customer is not always right Image The hidden wealth of neglected and underutilized crops Share on, Copied to clipboard