What disgruntled customers want are reasonable answers to their concerns. With the growth in e-Feedback platforms (e.g. Google review, Facebook Business Review, TripAdvisor and Booking.com) and e-Feedback apps (Mopinion, Apptentive, AppStark and Doorbell), customer relationship management should be…
At the time of writing, according to Worldometers, Malaysia had recorded close to 425,000 COVID-19 cases, out of which 91.8% had recovered, and at a considerably low 0.4% death rate. Although the rest of the world’s actual number of cases and deaths cannot be determined due to many untested,…
The global Muslim population totalled 1.6 billion in 2010 and is forecasted to increase dramatically to 2.8 billion in 2050 according to Pew Research Center. In the latter part of this century, Islam is expected to exceed Christianity as the largest religion in the world.
