Think Pieces

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Resetting The Accountancy Profession In Malaysia

There is general acknowledgement that the accountancy profession, if appropriately structured, supported and regulated, contributes significantly to a sound, sustainable and growing economy. The accountancy profession is poised to play an instrumental role in nation building. The World Bank in its…

The Importance of Presentation Skills in Institutions of Higher Learning

Presentation skills are one of the essential skill sets for students in institutions of higher learning. To help them improve their presentation skills, students are encouraged to use systematic methods to facilitate their presentations in the classroom. The main purpose of emphasising presentation…

The Cost Of A Toxic Co-Worker

As managers are aware, the right employee or team member is crucial in taking organisations along its evolutionary path. Literature is abound with examples of the role that co-workers play to ensure organisations achieve their objectives of both profitability and employee satisfaction. There is…

Let's Make Learning Enjoyable

It is important to make classroom a lively and comfortable place to study. It is a challenge for any academic to create an interest in learning among students because not all subjects can engage everyone. Through careful curriculum designs, however, the use of various teaching methods may improve…

The Value of Universities

We often hear the expression that something is “purely academic”, which is usually taken to mean that, while it might be of interest (to someone, at least!), it is of little or no practical import or relevance to the real world. Speaking of the real world, I am just as often asked, as many…

The Good Impacts of COVID-19

At the time of writing, according to Worldometers, Malaysia had recorded close to 425,000 COVID-19 cases, out of which 91.8% had recovered, and at a considerably low 0.4% death rate. Although the rest of the world’s actual number of cases and deaths cannot be determined due to many untested,…

Customer Experience

Every successful business is a customer experience business. Businesses that are customer-inadequate are bound to be disrupted by businesses that have adapted to today’s customer-centric marketplace. Customer centricity is the idea that organisations should get close to their customers. The…

Let’s Take Recycling to the Next Level

The demand for non-renewable resources continues to increase at a significant rate. The developed world has adopted a linear, consumption-oriented way of life. The amount of wastes generated from the mining of raw materials, manufacturing, selling, and ultimately disposing of products puts an…

New Technology Means New Opportunities, But Only for Those with Prepared Minds

Is the Fourth Industrial Revolution real? How will it affect us? Can we prepare for it? These are big questions that most of us know are out there, but surprisingly few people are discussing. The Fourth Industrial Revolution or Industry 4.0 is certainly real and we are all aware of the exciting—or…

Combating Fake News — A Need For Media Literacy

According to the United Nations Educational, Scientific and Cultural Organization (UNESCO), news means information that has been verified in the public interest. Any information that does not meet this standard is not news. The term “fake news” came into vogue during the 2016 United States (US)…

Prepare for Your Future - Not for a Job

In my position as Dean of the School of Arts at Sunway University, one of the most frequent questions I am asked by prospective students and their families is “What job will I get with this degree?”. My typical answer seems to surprise them: “Don’t train for a job—prepare for your future!”  

Increasingly Graduates Must Create Their Own Jobs: Relevant Universities

The number of young people entering tertiary education is growing worldwide. In Malaysia, the participation rate in tertiary education is steadily increasing and, according to the national “Blueprint for Higher Education”, will rise from 36% in 2012 to 53% by 2025. This is very welcome news as…