Tsai Yao Cherng: Life is a Rollercoaster

Tsai Yao Cherng: Life is a Rollercoaster

Tsai Yao Cherng also known as Chip to his friends, started his tertiary education at Sunway University by enrolling into a Diploma programme in Information Technology. Upon completion, Chip enrolled in the BSc (Hons) in Computer Science, a programme under the Department of Computing and Information Systems, School of Engineering and Technology.

During his university life, Chip was always active in clubs and societies’ activities. He was part of the Peer Counselling Volunteers, a peer support network for students to promote the culture of students helping their peers. He was a member of Sunway University Toastmasters Club, a platform for him to improve his communication and leadership skills. He was also involved in the Sunway University Ensemble where he enjoyed making music together and sharing that passion with the audience.

Despite graduating with First-Class honours, life has been one rollercoaster ride for Chip. Recalling his valedictorian speech where he mentioned that “Our journey ahead might not be smooth sailing...” This saying came to pass soon after he stepped into the working world when the start-up company he joined failed and ceased operations. He then joined Deloitte SEA Services and was eventually promoted to manager where he successfully introduced and implemented Robotics Process Automation (RPA) projects with high full-time equivalent savings. He also handled end-to-end projects, launched several automation projects such as the document management system, online meeting room booking system and business relationship forms to multiple business functions across several countries in Southeast Asia.

However, just when he thought everything was going great, he was tested positive for COVID and his family went through tremendous stress because of his condition. Fortunately, they were able to navigate through the tough times and he has since recovered fully. Chip loves the quote, “things may go wrong today but focus on what’s going right. Stay positive and keep going”.