Karen Lui Koon Ling

Karen Lui Koon Ling

  • Principal Teaching Fellow and Head
Department of Hospitality and Events

Biography

Ms Karen Lui has close to 20 years of professional and hospitality and tourism education experience. She is currently pursuing her PhD, researching on areas of hospitality education and works. Her other credentials include a Certified Hospitality Trainer awarded by the Educational Institute of the American Hotel and Lodging Association; a Certified ServSafe Instructor and Registered Examination Proctor with globally-recognized National Restaurant Association, USA; a HRDF Certified and Accredited Trainer recognised by the Ministry of Human Resources, Malaysia; a trained Professional Barista under Barista Guild Asia; a SCA Barista Skills (Intermediate) with Specialty Coffee Association and a Certified Food Handler Trainer from the Ministry of Health (MOH), Malaysia.

 

Academic & Professional Qualifications

  • PhD in Education, AeU University, Malaysia (current)
  • MA in Education, Asia e University, Malaysia (2014)
  • BA International Hotel & Tourism Management, International Hotel Management Institute, Switzerland (1999)
  • HighDip in Hospitality Management, Middlesex University, UK (1998)

Research Interests

  • Hospitality Education
  • School-to-work Transition
  • Food & Beverage Consumption

Courses Taught

  • Food and Beverage Operations
  • Beverage Studies
  • Basic Restaurant Operations
  • Intermediate Restaurant Operations
  • Purchasing and Cost Control

Notable Publications

Journal articles

  1. Lee, K.S. & Sia, M.H. & Lui, K.L. & Lee, S.Y., (2018). From Early Passion to Entrepreneurial Success: Career Stories of Millennial Chef-Entrepreneurs in Klang Valley.  The Journal of Industrial Innovation, 34. 1-28.
  2. Toeh, C.W., Lui, K.L., & Suppiah, S. (2019).  Effects of multi-dimensional service quality on desserts and sweet snacks consumption. Paper presented at the  APacCHRIE & EuroCHRIE Joint Conference cum 4th Global Tourism and Hospitality Conference.
  3. Lui, K.L.& Lee, K.S. &  Lee, S.Y, & Lee, P., (2019). Exploring Klang Valley Women’s Beer Consumption: A Means-End Chain Approach. Culinary Science & Hospitality Research. 25. 117-128.  
  4. Lui, K.L. (2022). A Study of School-to-Work Transition Experiences Among Hospitality Graduates. Asia-Pacific Chrie Conference 2022 Virtual Conference, 23-25 May 2022.

 

Working Paper Series

Working paper series 2020 (Vol 3, No. 2). A phenomenological Study of Hospitality internship students perspective and experience during Covid-19 Pandemic.

 

Other publications

Magazine column – Generation Z, are you ready for Hospitality Industry. The Expat, Nov 2018.