Universities now turn out thousands of graduates every year who yearn to build successful careers for themselves. Some aspire to be successful entrepreneurs building their own enterprises, which is very much to be applauded as necessary for economic growth. But no matter how much training and…
What disgruntled customers want are reasonable answers to their concerns. With the growth in e-Feedback platforms (e.g. Google review, Facebook Business Review, TripAdvisor and Booking.com) and e-Feedback apps (Mopinion, Apptentive, AppStark and Doorbell), customer relationship management should be…
March 12, 2019 marked my first anniversary of working at a university. Firmly planted in a “grow fast or die slow” commercial world, I had never considered a university as a possible workplace. While pursuing my passion for thinking ahead and putting trend-setting ideas into action, I was dubious…
In a recent interview, James Manyika from the McKinsey Global Institute (MGI) asked Thomas L Friedman, the New York Times journalist and writer, about climate change. In a candid yet gutsy manner, Friedman admitted that he could do nothing about climate change but to try to “manage the unavoidable…
There is general acknowledgement that the accountancy profession, if appropriately structured, supported and regulated, contributes significantly to a sound, sustainable and growing economy. The accountancy profession is poised to play an instrumental role in nation building. The World Bank in its…
Something more sinister than COVID-19 is hiding unnoticed. For the past five months, the world has witnessed and experienced in awe and fear the unfolding of COVID-19 from one epicentre to another—from Asia to Europe to North America and now South America. To date, the coronavirus has infected…
Presentation skills are one of the essential skill sets for students in institutions of higher learning. To help them improve their presentation skills, students are encouraged to use systematic methods to facilitate their presentations in the classroom. The main purpose of emphasising presentation…
As managers are aware, the right employee or team member is crucial in taking organisations along its evolutionary path. Literature is abound with examples of the role that co-workers play to ensure organisations achieve their objectives of both profitability and employee satisfaction.
There is…
It is important to make classroom a lively and comfortable place to study. It is a challenge for any academic to create an interest in learning among students because not all subjects can engage everyone. Through careful curriculum designs, however, the use of various teaching methods may improve…
We often hear the expression that something is “purely academic”, which is usually taken to mean that, while it might be of interest (to someone, at least!), it is of little or no practical import or relevance to the real world. Speaking of the real world, I am just as often asked, as many…
The demand for non-renewable resources continues to increase at a significant rate. The developed world has adopted a linear, consumption-oriented way of life. The amount of wastes generated from the mining of raw materials, manufacturing, selling, and ultimately disposing of products puts an…
Is the Fourth Industrial Revolution real? How will it affect us? Can we prepare for it? These are big questions that most of us know are out there, but surprisingly few people are discussing. The Fourth Industrial Revolution or Industry 4.0 is certainly real and we are all aware of the exciting—or…
