The hospitality industry has long been associated with hands-on work, teamwork and creativity. This dynamic environment attracts students, especially those from Gen Z, from all walks of life, including those with special conditions like attention deficit hyperactivity disorder (ADHD), autism spectrum disorder and various physical disabilities, including hearing impairment. In recent years, educational institutions, especially those offering hospitality programmes, have taken progressive steps towards creating inclusive learning environments for students with special needs. While challenges exist, students with these conditions can excel in these programmes when provided with appropriate support.

Understanding the unique needs and supportive strategies for success

Understanding the unique needs of students with special conditions in different hospitality and culinary arts, and event management programmes requires recognising the diverse challenges they may face and creating an inclusive learning environment tailored to their abilities. These students may need individualised support through modified learning materials, accessible facilities or adaptable teaching methods. It is important to foster a supportive atmosphere where they feel empowered to succeed, ensuring that practical and theoretical lessons are accessible to all. By focusing on their strengths and offering appropriate accommodations, their lecturers and instructors can help these students fully engage with the curriculum, develop their skills and succeed in these dynamic fields.

Therefore, hospitality schools that prioritise inclusion adopt various strategies to ensure the success of all students. These strategies may include creating sensory-friendly learning environments, offering extended deadlines, modifying assignments, or providing additional time in the classroom or kitchen. Such accommodations help address the diverse needs of students, allowing them to excel and fully participate in their education.

Additionally, establishing a strong support network within the school is crucial. Peer mentors alongside faculty who understand the challenges faced by students with special conditions can offer valuable guidance. For instance, in culinary arts programmes, where teamwork is a fundamental aspect, promoting an inclusive culture where students support one another can greatly benefit those with special needs, helping them feel more integrated and capable of succeeding alongside their peers.

The role of industry partners

Another important aspect of supporting students with special needs in these schools is the role of industry partnerships. As students with special conditions progress through their studies, even in their internship periods, they may face barriers to gaining practical experience in the workplace. Thus, collaboration between educational institutions and industry partners can ensure that students with special needs are placed in internships or work placements that accommodate their abilities in a supportive workplace environment.

Simply put, employers in the hospitality industry are increasingly recognising the importance and value of inclusion. By partnering and working with schools to offer internship positions and job opportunities to these students, they help break down barriers and promote a more diverse workforce. These collaborations not only benefit the students but also enrich the industry by bringing in individuals with unique perspectives and problem-solving skills that can enhance service quality and innovation in hospitality.

Success stories and conclusion

There are many examples of students with special conditions who have demonstrated remarkable success in the hospitality industry. Some students excel in pastry arts, where the precision and routine of baking allow them to focus on many details and express their creativity. Others thrive in event management, where the fast-paced environment aligns with their energetic nature and need for continuous engagement. Furthermore, adaptive technology and supportive peers have empowered students to pursue careers in both kitchen and front-of-house roles. Achieving success in these fields relies not only on the students’ determination but also on a strong support system within their educational institutions and the industry. 

Dr Sara Abhari
School of Hospitality and Service Management
Email: [email protected]